Wednesday, April 30, 2008

Dr. Kevin Desouza`s research paper "Customer- Driven Innovation" published in R-TM

Customer-Driven Innovation, a research paper from Dr. Kevin Desouza`s project on "Leveraging Ideas for Innovation Project", funded by Institute for Innovation in Information Management got recently published in Research- Technology Management. The research paper can be accessed here. Click here

Monday, April 28, 2008

Transfer of Learning Across IT Projects: Post-Project Reviews and Beyond

Learning within and between projects does not just happen: it requires a managed approach and motivation to accomplish a tangible improvement in an organization's project performance over time. Clearly, project organizations wish to learn from their projects, and many IT project-based organizations are applying or considering post-project review methodology. However, how organizational members can learn from experiences gained through an organization's prior projects is complex, and the extent to which traditional post-project review processes support individual and team learning is unclear. Moreover, in spite of the widespread dissemination of the concepts of post project reviews and their benefits, we know little about how organizations have implemented these concepts, what benefits they have realized from their post-project review processes, and which features of post-project review processes lead to the greatest learning outcomes for project members.

This research study has two objectives. The first is to look across organizations at variations in their post project review procedures. In particular, we will examine firms' objectives and processes for their reviews, with a view toward identifying features of post-project reviews that appear to be associated with the achievement of learning outcomes. These features can then be evaluated in the light of the current recommended best practices in the literature.

Our second objective is to identify how, in fact, experienced project managers have learned the lessons that they apply to projects, with the aim of identifying avenues of project learning, beyond just post-project reviews, that organizations can utilize to better facilitate learning for less-experienced project managers. This objective relates to the implicit assumption embedded in the use of post-project reviews, which is that such reviews are one of the more effective ways to transfer knowledge across teams within an organization. In fact, project managers and team members may learn best through other avenues that have yet to be fully exploited by organizations.

Tuesday, April 8, 2008

yakimaherald.com quotes Kevin Desouza

Dr. Kevin C. Desouza was recently quoted in an article “The psychology of technology ” published by yakimaherald.com. To access the full story please click here.